Refund & Cancellation Policy

Last Updated: February 20, 2026

1. Digital Services Policy

At Web Crimson Paris, we provide bespoke digital services including web design and development. Due to the nature of digital work and the immediate allocation of resources upon project commencement, we follow a strict refund policy.

2. Service Cancellation

Clients may request to cancel a project at any stage. However, billing for work completed up to the date of cancellation will be non-refundable.

3. Non-Refundable Items

Deposits and "Booking Fees" used to secure project timelines are non-refundable. Any 3rd party costs (hosting, domains, fonts, stock assets) purchased on behalf of the client are strictly non-refundable.

4. Refund Eligibility

Refunds may only be considered if a service has not been initiated within the agreed-upon timeline. Once design or development work has started, payments are considered earned and are not subject to refund.

5. Contact Us

For any questions regarding refunds or service satisfaction, please reach out to us at web@crimsonparis.com or DM us on Instagram @webcrimsonparis.